Overview
Credit Memos reduce amounts owed by customers. They can be issued for returns, billing adjustments, or service credits, and can be applied against outstanding invoices.Credit Memo Statuses
| Status | Description |
|---|---|
Draft | Initial state |
Pending Approval | Submitted for approval |
On Hold | Temporarily held |
Approved | Approved |
Rejected | Rejected |
Voided | Voided |
Partially Applied | Partially applied to invoices |
Applied | Fully applied |
Endpoints
Create Credit Memo
Issue a new credit memo
Get Credit Memo
Retrieve credit memo details
List Credit Memos
List credit memos
Workflow
Submit, approve, reject, hold
Apply
Apply to an invoice
Void
Void a credit memo
Accounting Impact
When a credit memo is posted:- Debit: Revenue account (reduces revenue)
- Credit: Accounts Receivable (reduces customer balance)